SHIPPING POLICY
Continental U.S. and Canada Only!
We ship
KEY LIME PIES
AND
KEY LIME PIE BARS
ON Monday, Tuesday and Wednesday,
FEDEX 2-DAY
orders must be placed by 2pm est
Due to the product being frozen,
pies
and pie bars are shipped FED-EX. All are packed with dry ice.
You will
receive an e-mail indicating when your order was shipped.
Any
orders with both frozen and non-perishable products may be shipped separately. Non-perishable products such as jellies, sauces and cookies
will be shipped ground MONDAY THROUGH FRIDAY and take 5 - 7 days
depending on location.
Never know, this is the Keys!!!
We bill your credit card with the appropriate charges for your region.
All FROZEN shipping will be done on Monday, Tuesday and
Wednesday.
No deliveries on Saturday unless requested
and arranged for in advance. We will advise of the additional shipping
costs. Please call for Priority shipping rates
Please
Include your phone
number and that of the recipient.
Include apartment or suite numbers.
$10.00 surcharge for incorrect delivery addresses.
Damage claims must be made
to the carrier by the customer. We'll assist when
possible.
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